Know Your People
Learn how to intentionally build trust and engagement through short, frequent conversations. Discover how understanding your team members as people—not just performers—creates stronger relationships and better results.
Talk About Performance
Develop the skill of giving clear, timely, and respectful feedback. Learn a simple framework for reinforcing effective behavior and addressing issues early—without damaging morale or trust.
Make the Best Use of Everyone
Understand how to recognize strengths, support growth, and develop your team over time. Learn how leaders intentionally cross-train, challenge, and grow their people rather than holding them back.
About the Course
This on-demand course is designed for healthcare leaders who were promoted for their clinical or technical excellence but were never formally trained to lead people. Grounded in research and practical leadership experience, the course focuses on three foundational behaviors that directly impact engagement, accountability, and team performance. Rather than personality theory or abstract concepts, you’ll learn clear, observable behaviors that can be applied immediately in real healthcare environments.
Meet Your Instructor, Daniel Crawford
Daniel Crawford, Director of Engineering at TrippNT, is a Lean trainer with 14 years of experience experience teaching lean and leadership principles. He teaches practical, timeless behaviors for effective leadership.
Ready to Unlock Your Leadership Potential?
Enroll now to strengthen your leadership effectiveness and build a more engaged, accountable team. Start applying practical behaviors that improve performance immediately.